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HomeSoftwarePersonal FinanceTurboTax Deluxe Federal + State 2009 + efile |
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|  | | | Customer Reviews: | | | Average Customer Review:
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 No problems Mar 13, 2010
On a somewhat complex return, the process was simple. No problems with installation or downloading updates.
TT user Mar 13, 2010
Used the downloaded version of TT. Downloaded quickly. As usual TT was a thorough step by step process. Will do it again next year if the price is right.!!!
 Charitable deductions does not work properly. Mar 13, 2010
The charitable deductions section does not work properly. Trying to input both a car donation and household items has sent it into a tizzy. It starts asking for cost basis on the household items as well as the cars. In the subwindows, it decides that all the household items were cars also and asks for 1098C info on those.
Incredibly frustrating.
Great for first time user Mar 13, 2010
This was the first time I did my own taxes and I did a lot of research to find the right one. All of the reviews led me back to this product and they weren't wrong. This was very easy to use and I received my return in about 5 business days.
I even got through to customer service right away! Mar 12, 2010
I've been using Turbotax for many years and have never had a problem. They do seem to tweek it each year, making it easier and easier. This year I had a problem e-filing my state return. After filing it Intuit sent an automated email saying there was a processing error and that I would have to file a paper return. Okay, not a big deal, but I checked my credit card statement and they still charged me $19.95 for the e-file and even after 6 days I still hadn't received a refund. I was dreading calling their customer service number, thinking it would take forever. I was pleasantly surprised. Even though the website said the current wait was about 30 minutes, I was through to a rep within a couple of minutes and she cleared everything up right way. I don't know why you would ever pay someone to file your taxes when Intuit makes it so easy!!
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