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HomeSoftwarePersonal FinanceTurboTax Deluxe Federal + eFile + State 2009 |
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|  | | | Customer Reviews: | | | Average Customer Review:
Write an online review and share your thoughts with other customers.
 Turbo tax Jul 23, 2010
I got it in record time and as it was sold NEW in the box , Good price .
Amazon is so much better than EBAY and no PAYPAL holds your money for a time befor they pay the seller so your things take for ever to come
Don
gift for relative Jul 19, 2010
Priduct was a big help for a rlative who had gotten to the age in life when help was needed to do the federal and state taxes. i already use this product and highly recommend it.
 I was fined because Turbotax screwed up Jul 15, 2010
I was charged $282.71 because TurboTax screwed up. I went back to my return and confirmed: It was not the data I entered; Turbotax screwed it up. I would absolutely never recommend this to anybody under any circumstances.
 purchased to add a second state to my computer Jul 15, 2010
No way to get 2nd state as the free state with the 2nd license on the same computer without overwriting the first turbo tax program. Ended up emailing and calling Intuit. The calling was waste of more than half an hour with a tech support/customer svc rep in India. He didn't understand my issue and didn't have a clue on how to solve it except to agree with my guess that the only way to use the 2nd state was to install it on a different computer. However the email response was much better. They just loaded a free state into my account for me to download. So I thank Intuit for that. Turbo tax is the only program supported by Fidelity for their download data. They do not support Tax Cut. And I have been using it for years. Not perfect but does a decent job. What I don't like is that if you go back to change an answer to an interview question you get unpredictable and different results. It doesn't change the consequences of that change. I sometimes find it is better to start a whole new tax return and put in the correct answer rather than try going back to make a change.
Good Luck If On Medicare & Retired! Jul 02, 2010
I bought this in February, did all my updates and filed just before April 15th. TODAY....I get the following email from Intuit:
_______________________________________________________________________________________________________________________
We are contacting you about a situation we've identified where some customers have overlooked TurboTax guidance and inadvertently entered a medical expense deduction twice.
This situation affects customers who received a Form SSA/RRB 1099 that includes Medicare premiums. There is a possibility that these customers entered these medical expenses twice in TurboTax -- once when they entered their Medical premiums (Box 5) for Form SSA/RRB 1099, and again when they entered their itemized medical expense deductions.
This situation may apply to you if you answer "yes" to all of the following questions.
1. Did you enter Medicare insurance premiums reported on Form SSA/RRB 1099 (box 5) in the 1099 TurboTax interview section?
2. Did your return contain a Schedule A (Itemized Deductions) that included medical and dental expenses on Line 4?
3. Did you enter the same Medicare insurance premiums reported above (#1) as an itemized medical expense deduction on Schedule A?
If you answered yes to all questions and you need to correct your return, please follow the instructions below.
Immediate actions you should take:
1. You need to amend (correct) your tax return(s) and pay any additional taxes owed. Please review the information in this Help Article [...].html and follow the steps to amend your return(s).
2. Intuit stands behind the TurboTax Satisfaction Guarantee. If for any reason you are not satisfied with TurboTax, we will refund your purchase price. You can find additional information about our Satisfaction Guarantee at:
[...]
Although the calculations are correct, we do know that some customers with medical insurance premiums claimed this deduction twice. It is important that you have this information so that you can amend your return, if necessary.
If you have questions or would like additional assistance, please contact TurboTax at 1-800-624-2088 (Monday through Friday, 8am to 5pm PST.) Please remember to have your tax return information available and be at your computer with your return when you call.
Respectfully,
Bob Meighan
TurboTax, Vice President
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OK, GREAT! Now I get to do my taxes all over, probably mess up my returns nicely in the upcoming years to boot. Oh, the best part? Their "satisfaction" guarantee is only for 60 days!!!!! Bet they waited so long to "DISCOVER" THEIR SCREW UP, to assure they didn't have to pay any of those "guarantees"? Wanna bet.....NEVER again will I deal with this low life company. Never.
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